BIMAeClinic

Birmingham Internal Medicine is excited to offer Virtual Office Visits. A Virtual Office Visit (VOV) is an electronic visit you make with us from the convenience of your home or office. This online visit allows you to discuss simple medical problems with one of our practitioners through our BIMA patient portal. 


VOV requests can be submitted at any time through your patient portal 24 hours a day, seven days per week. A clinician will evaluate your request and respond to you shortly but no more than 24 hours later than the request. Virtual Office Visits are available during weekends and major holidays.

To initiate a Virtual Office Visit (VOV) you can:

  • Call us to schedule an Appointment OR Log on to (or create) your patient portal account at http://bimaportal.com.

  • Select the MESSAGES option and then COMPOSE MESSAGE.

  • Under the PROVIDER section select Virtual Office Visit (VOV). You must use a computer to see a full listing of providers in order to select VOV.

  • If you feel you need more immediate medical attention, we encourage you to call the office directly or dial 911 for any acute medical emergency.

  • Once your request is reviewed if appropriate we will schedule you for a Virtual Visit. 

  • If you feel you need more immediate medical attention, we encourage you to call the office directly or dial 911 for any acute medical emergency.

Before your visit

  • Once you have been scheduled a virtual office visit with the staff per the above VOV workflow you will receive an email from: BIMAeClinic NEW USER INVITE EMAIL from Virtual Care Management.

  • Bookmark this site: You will log in to the site 30 minutes prior to your appointment and visit with your provider directly from this site.

  • Click here to download the BIMA eClinic Guide.

  • In preparation for your virtual office visit, please make sure you are in a quiet location where you can comfortably talk with your doctor. For the best experience, we recommend a good Internet connection and devices that are up-to-date with the latest software versions. 

  • (Windows / iOS 13 or higher) Account Set-up and Access Steps:

  1. Look in your email for a welcome verification message from BIMA® eClinic and click the link to set-up your eClinic account.

  2. Create your password. 

  3. Login to your new BIMA® eClinic account.

  4. Complete your patient profile.

  5. Click “Return Home”.

  6. Select your name when the system asks who needs care today.

  7. Click “Upcoming Visits” and “Start Visit”. It must be within a 30-minute window of your scheduled appointment time.

  8. Fill out your health condition (the reason for your visit), click “Consent to Treat” and proceed to the virtual waiting room.

  9. A provider will join you shortly to help you with your care.

 

Need help? 

  • Our virtual care video visits provide full tech support with a 24/7 help desk. Speak live to support personnel if you need assistance.

  • Tech Support: (888) 666-2352

 

Tips for success

  • Connect to WiFI for the best experience.

  • Make sure the device you are using has a working camera and microphone.

  • Make sure you are using a supported browser (Chrome, Firefox or Safari) This is updated to the latest version.

 

Website information

  • Supported Web Browsers- Chrome, Firefox or Safari. Tablet, phone or smartphone.

    • The platform and video will not function properly using internet explorer.

  • We recommend checking your connectivity prior to a consult for a successful visit using this link: https://tokbox.com/developer/tools/precall/

Terms and conditions

In accordance with these Terms and Conditions, BIMA makes available an online patient virtual office visit service with a BIMA health care provider, called "BIMAeClinic" (the "Service"). The Service is not intended to replace the relationship that you have with your health care provider. Rather, it is intended to provide an easily accessible means of obtaining health care information about a defined set of common medical conditions.


The Service offers online medical visits for patients ages eighteen (18) and older who are located in the State of Alabama. The Service is provided for a fee, and is not for emergency or urgent medical conditions.